Shopify App - Theme compatibility & Embed troubleshooting
Our VTO app provides several embeds that add icons and clickable buttons, allowing customers to launch the virtual try-on experience. When enabled, these embeds are automatically added to collection and product pages for products that are active in VTO. The embeds are fully compatible with the themes listed below and should appear correctly without any additional configuration. With other themes, you may encounter positioning or integration issues. In that case, refer to the Troubleshooting section below.
List of compatible themes
| Shopify theme | Product Page - Button | Product Page - Icon | Collection Page - Icon | Last checked version |
| Dawn | ✅ | ✅ | ✅ | v. 15.4.1 |
| Prestige | ✅ | ✅ | ✅ | v. 10.11.0 |
| Impact | ✅ | ✅ | ✅ | v. 6.12.0 |
| Sense | ✅ | ✅ | ✅ | v. 15.4.1 |
| Symmetry | ✅ | ✅ | ❌ | v. 8.1.1 |
| Rover | ✅ | ❌ | ✅ | v. 6.3.0 |
| Baseline | ✅ | ❌ | ✅ | v. 4.0.0 |
| Horizon | ❌ | ❌ | ❌ | v. 3.2.1 |
App's embed troubleshooting
If the embed does not appear, it may be unable to automatically determine where it should be inserted.
In this case, identify the container where you want the embed to appear — for example, the product card of the collection page — and enter its name in the embed’s “custom container” field.
See the tutorial video here for step-by-step instructions.