Fittingbox - Customer Help Center
English
Français
Visit Fittingbox
Sign in
Français
3D from photo
Virtual Try-On Advanced
To get started
Integration guide
How-to guides
API Reference
Samples
Data privacy
Release Notes and Changelogs
FAQ
[For existing clients of VTO Advanced] Migration v.9 to v.10
Eyewear Digitization
Getting started
Placing an order
Managing an order
Delivery
Photo Delivery on Online Gallery (Widen Web Services)
My account
[For "Standard from Photo" clients] place an order
[For "Premium from CAD 2D and 3D" clients] place an order
PD Measurement
Getting started
General questions about measuring the PD
Integration
Customization
Accuracy
Usage limits
Usage Issues / Errors
Data protection
Billing
Release notes and Changelogs
3D from photo
Getting started
Upload photos
Assets Management
My Account
Virtual Try-On Standard
Back to home
Fittingbox - Customer Help Center
3D from photo
Virtual Try-On Advanced
To get started
Integration guide
How-to guides
API Reference
Samples
Data privacy
Release Notes and Changelogs
FAQ
[For existing clients of VTO Advanced] Migration v.9 to v.10
Eyewear Digitization
Getting started
Placing an order
Managing an order
Delivery
Photo Delivery on Online Gallery (Widen Web Services)
My account
[For "Standard from Photo" clients] place an order
[For "Premium from CAD 2D and 3D" clients] place an order
PD Measurement
Getting started
General questions about measuring the PD
Integration
Customization
Accuracy
Usage limits
Usage Issues / Errors
Data protection
Billing
Release notes and Changelogs
3D from photo
Getting started
Upload photos
Assets Management
My Account
Virtual Try-On Standard
3D from photo
Basic 3D Digitization of Frames on a dedicated online platform
Getting started
Getting started to create 3D model
What are the guidelines to digitize my eyewear from photo?
Upload photos
How to upload photos?
Adding more pictures: will it improve the 3D model rendering?
I have uploaded twice the same asset, what happens ?
Can I launch the digitization for more than 1 asset once ?
Assets Management
How can I validate a 3D model ?
I have followed the guidelines however the asset is still on error, why ?
I don't remember the name I gave to an asset, how to find it ?
Can I rename the asset when it is already digitized ?
What if I delete an asset ?
Why some glasses are not available on my website ?
What does the status mean from the gallery ?
See more
My Account
How do I reset my password ?
