Getting started
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      1. Fittingbox - Customer Help Center
      2. PD Measurement
      3. Getting started

      Where should I implement the tool in my customer journey?

      Track all entries where your customer can be in need of a PD Measure

      One product to fit all your needs.
      Here are some integration examples you might need to optimize & personalize your customer journey.

      To see how to integrate PD measurement: visit the section integration articles

      Customer journey - Path to purchase

      The experience pops directly on your current web page, customers don't leave your website.
      The buyer can click on the button and a popup appears on the website. 

      Customer journey - Sales funnel

      The PD result is sent back to an "Iframe callback", we highly recommend to use it at least to fill in the approriate field of your website. How do I export measurement results to my website?

      There are different ways to ask customers for their prescription:

      "Send prescription later",

      "Enter manually",

      "Upload prescription"...

      We suggest to integrate a PD Measurement access in all the above cases to minimize support in case of the PD is missing in the prescription.

      If you want to find more informations: visit Essentials about the product

       

      Manage your support about PD

      • Dedicated web page, in a new tab.

      The end-user get access to measure their PD via a button/link. Once the measurements are done, the PD measure is displayed a tthe end of the process, and the user has to manually copy/paste it into the dedicated field.

      You can place the PD measure access at different steps:

      • In a confirmation email

      For instance, when you ask for the PD measure only after the payment has been made.

      • In a customer support email

      Having an email redirecting to a standalone page for people who didn't provide the measure/had trouble and couldn't provide it.



      If you want to find more informations: visit Essentials about the product