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[Starter Kit for Customers] What Should I Know About the Product Before Adding It to My Website?

A Pupillary Distance (PD) measurement solution designed to enhance your e-commerce customer experience.

Customer Journey

Seamlessly integrate PD Measurement into your customer journey using pop-up prompts, iframe callbacks, or standalone pages, providing users with effortless access to PD measurement at every stage of the purchase path.

  • Reduce customer support requests related to missing PD values by integrating the tool across all sales funnels.

  • Simplify your support loop with a dedicated page including clear instructions.

To learn where to implement the tool in your customer journey, visit:
Where to implement

Optimization

Use customizable pop-ups and automatic result filling via iframe callbacks to streamline the process and minimize support needs.

Recommended reading:

Guidelines for End-Users

To ensure accurate results, end-users should follow a few key recommendations during the experience:

  • Use good lighting

  • Keep the device stable

  • Maintain a stable internet connection

FittingBox recommends reminding your users of these good practices before they start.

👉 Access detailed examples and download the free “Picto Kit”:
End-user recommendations

Accuracy 

Our solution delivers highly accurate and consistent results, with a precision suitable for online eyewear purchases.

To learn more about measurement accuracy, visit:
PD value accuracy

Options You Can Choose

Customization options include:

  • Light or dark theme

  • Full color customization

  • Option to copy results to clipboard

  • Automatic PD field filling via API

  • Error callbacks for better user support and troubleshooting

👉 To explore all available customization options, visit:
Customization options

Billing

PD Measurement is billed annually based on the number of credited measurements included in your license.

  • Credits renew automatically on your activation anniversary date.

  • Additional measurements beyond your credited amount are billed monthly at the unit price defined in your contract.

👉 Learn more in the Billing section.

Additional information

Want to learn more about the product and its benefits?
Visit the FittingBox Homepage for more details and resources.

Example Integration

Here’s an example of how PD Measurement can be implemented on an eyewear e-commerce website:

1. Product page


PRODUCT PAGE

2. The user clicks “Select Lenses” to choose their lenses

uj2

3. Then clicks “Measure my PD” — a pop-up window opens with the PD Measurement experience

POPIN XP