[Starter Kit for Customers] What Should I Know About the Product Before Adding It to My Website?
A Pupillary Distance (PD) measurement solution designed to enhance your e-commerce customer experience.
Customer Journey
Seamlessly integrate PD Measurement into your customer journey using pop-up prompts, iframe callbacks, or standalone pages, providing users with effortless access to PD measurement at every stage of the purchase path.
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Reduce customer support requests related to missing PD values by integrating the tool across all sales funnels.
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Simplify your support loop with a dedicated page including clear instructions.
To learn where to implement the tool in your customer journey, visit:
Where to implement
Optimization
Use customizable pop-ups and automatic result filling via iframe callbacks to streamline the process and minimize support needs.
Recommended reading:
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To learn how to display PD Measurement at the right time in your customers’ path to purchase, visit:
Optimize your sales funnel -
To learn how to display PD Measurement on a dedicated page, visit:
Create a dedicated page
Guidelines for End-Users
To ensure accurate results, end-users should follow a few key recommendations during the experience:
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Use good lighting
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Keep the device stable
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Maintain a stable internet connection
FittingBox recommends reminding your users of these good practices before they start.
👉 Access detailed examples and download the free “Picto Kit”:
End-user recommendations
Accuracy
Our solution delivers highly accurate and consistent results, with a precision suitable for online eyewear purchases.
To learn more about measurement accuracy, visit:
PD value accuracy
Options You Can Choose
Customization options include:
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Light or dark theme
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Full color customization
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Option to copy results to clipboard
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Automatic PD field filling via API
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Error callbacks for better user support and troubleshooting
👉 To explore all available customization options, visit:
Customization options
Billing
PD Measurement is billed annually based on the number of credited measurements included in your license.
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Credits renew automatically on your activation anniversary date.
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Additional measurements beyond your credited amount are billed monthly at the unit price defined in your contract.
👉 Learn more in the Billing section.
Additional information
Want to learn more about the product and its benefits?
Visit the FittingBox Homepage for more details and resources.
Example Integration
Here’s an example of how PD Measurement can be implemented on an eyewear e-commerce website:
1. Product page


3. Then clicks “Measure my PD” — a pop-up window opens with the PD Measurement experience
