If you forgot your password, the easiest way to reset it is to visit the forgot password page. If that doesn't work for you, you can try a few other steps.
How to reset your password from the sign-in page
- Open the platform in your web browser
- Click Lost your password?
- Enter the email address you used to create the account
- Check your email inbox and click the link in the email you received to reset your password
What if I don't remember which email you used, or don't have access to it?
Please contact our support to recover your email address used for registering in our system.
I have not received the password reset email?
- Check your inbox spam folder
- If that still doesn't work, you can contact support
I've tried everything, but I still can't reset my password
If you've tried each of the troubleshooting steps above and you're still not receiving the password reset email, please contact support.