Skip to content
English
Support Request Sign in
  • There are no suggestions because the search field is empty.

Release note - Fittingbox clients

This update brings several useful features designed to improve usability and simplify your daily tasks. Nothing superfluous just practical improvements based on your feedback.

 

V2.14.0 - 09/06/2026

 

 ADDED
 

 

Order – Copy order number to clipboard
Copy button added to order numbers in My Orders and Completed Orders, with tooltip support (“Copy to clipboard” → “Copied”) and one-click copy functionality.

 

Order – CSV Upload – Ability to enter KIDS in the Gender column

Ability to add KIDS or K in the Gender column of the CSV, as well as in the edit pop-up and the add-item pop-up.

Catalog Management – Display of KIDS

Display KIDS in My Catalogs and in the search filters on the Database tab.

 

 API Keys – Shorter and standardized format
API keys are now limited to 12 alphanumeric characters and no longer support special characters. 

 
 

 User Management – Add new transition types
Support for new transition values ColorTouch and GenS in VTO Advanced licenses.

 

 

 

 

Materials – Grouping display in Coloration and Rendering

 Added grouped item display with per-variant upload areas, group-level actions, and detach-from-group handling in Coloration and Rendering. 

 

 

CAD Grouping – Coloration reject workflow
Group-level rejection from Coloration to Modeling, Mapping, and Rendering, with variant uploads, validation rules, detached item handling, and synchronized group visibility in Rendering. 

V2.9.0 - 05-01-2026

Order Platform – Check Item Availability

Order Platform – Availability Check to Avoid Unnecessary Orders


The Order platform now automatically checks if items are already available in the Fittingbox database when placing an order across multiple services.

Impacted services

  • VTO Standard from StudioBox

  • VTO Premium from StudioBox

  • VTO Standard from Photo

  • Standard Photos

  • Specific Photos

How it works

Items marked as Available

  • Already digitized → not added to your order

  • Message displayed: "These items are already in our database, ready to use."

  • Applies to both public brands (Tiers 1-3) and private brands (Tier 4)

  • Tier 4: You can still choose to add them manually

🔄 Items marked as In Production

  • Currently being digitized by Fittingbox → not added by default

  • Message displayed: "These items are currently being digitised and will be available soon."

  • You can choose to add them manually, they will switch to To Order

🆕 Items marked as To Order

  • Not yet digitized → automatically added to your order

  • Inputs will be required (file upload or physical frames, depending on service)

 

Order Platform – Availability check for customers without VTO Database moduleWhen placing an order without a VTO Database subscription, the Order platform now gives you more flexibility and visibility over previously digitized items.

Impacted services

  • VTO Standard from StudioBox

  • VTO Premium from StudioBox

  • VTO Standard from Photo

  • Standard Photos

  • Specific Photos

Supports both public and private brand items (Tiers 1, 2, 3, and 4)

 

✅ Items marked as Available

  • Not added to the order by default

  • Message displayed:
    “These items are already in our database, ready to use.”

  • You can manually add them to the order → they become To Order

  • You see the most recent order in which these items were previously included

🔄 Items marked as In Production

  • Currently being digitized by Fittingbox → not added by default

  • Message displayed:
    “These items are currently being digitised. They will be available soon.”

  • You can wait or add them manually to the order

  • Linked to the most recent order where the item was already requested

🆕 Items marked as To Order

  • Not yet digitized → automatically added to your order

  • These items will be digitized upon receiving required assets

 

Order Platform – 3D Viewer: Availability logic with and without Database module

When placing an order for the 3D Viewer (from StudioBox or from Photo)  with or without the 3D Viewer Database module  the platform now handles item availability as follows:

Available items

  • Not added to the order by default

  • Accessible immediately after ordering

  • Show the mention: “No shipping” (since no asset upload is required)

  • If the customer is not subscribed to the database module, they can still manually add the item → it becomes To Order

🔄 In Production items

  • Displayed with status In Production

  • Not included in the order by default

  • Show the most recent customer order where the item was already requested

  • Can be manually added to the order → becomes To Order

🆕 To Order items

  • Automatically added to the order

  • Will be digitized once required assets are received

 

V.2.6.1

Order platform

A new optional “Release date” column has been added to all CSV templates for all service types on order.

V.2.6.0

Order platform 

New optional columns have been added to all CSV templates for all service types on order: 

Eye size A

Eye height B

Effective diameter ED

Distance between centers DBC

Distance between lenses DBL

V2.3.0

New features Order 

1. "My Orders" / "Completed Orders" restructuring and Improvement

-Display of order name
-Display of ordered services and the specific angles ordered
-Display of actions expected from the client

2. Improved Order and Item Statuses

-Clearer statuses reflecting the progress of each item
-Better understanding of statuses for orders that include multiple services

3. Return label feature

-Possibility to import a return label for Miami box clients directly in the order
-Possibility to change the return address at the time of ordering for Toulouse box clients
-Option to indicate "no return" when placing the order (applies to all clients)