When customers need to measure their PD at home, there are several methods available. While a professional measurement is always recommended, especially for complex vision needs, an integrated solution directly on your website is the most reliable and convenient at-home option. It delivers an accurate result without requiring customers to download an app or leave your website.
Other options are:
- Using a ruler
- Using app on their phone
Online (via an integrated solution on your website)
Fittingbox's PD Measurement is an online tool that delivers an accurate PD result. It guides customers through a step-by-step protocol to ensure exact calculations. They only need to grab a card to start the measurement process.
For retailers, an integrated solution is the most reliable and convenient option: customers can measure their PD directly on your website, without downloading an app or leaving the purchase journey. As the measurement takes place on your website, where your privacy policy applies, customers also have reassurance that their prescription data remains private.
Using a ruler
Customers who prefer a hands-on approach can use a millimeter ruler to measure their PD.
With the ruler in hand, they should stand in front of a mirror and close one eye. They should align the ruler's zero mark with the center of their open eye's pupil. Then, using the ruler, they measure the distance from the center of their open eye's pupil to the center of their closed eye's pupil. Repeating this process a few times helps accuracy and allows them to record the measurements.
Incorrect alignment or inconsistent measurements are common mistakes when using a ruler.
Common mistakes to avoid when using a ruler
- Incorrect alignment: The ruler should be aligned properly with the center of the pupil and held straight to avoid skewing the measurement.
- Inconsistent measurements: Customers should take multiple measurements and calculate the average for the most precise result.
- Improper lighting: Adequate lighting is essential. Insufficient lighting can lead to inaccuracies in the measurement.
Via a mobile app
There are various phone-based solutions available that use the device's camera to measure PD.
Customers can follow the on-screen instructions and allow the app to capture their PD measurement. It is important to follow the app's instructions closely and ensure that the device is held at the correct distance from the face for accurate results.
Incorrect device positioning is a common mistake when using a phone to measure PD. Customers should position the device at the correct distance from their face and follow the solution's instructions closely.
For retailers, asking customers to leave your website and download an app before completing their order adds unnecessary friction to the journey.